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As you begin your journey of academic success, we want to empower you to manage your academic life.

Due to the high volume of calls and emails the Allin1 office receives on a daily basis, we anticipate wait times can be longer than normal.  We encourage you to be proactive electronically in the following ways, which will lessen your wait time and allow you to receive answers to your own questions:

Admission

·    If you want to know the status of your Application, you can log back in to the applicant portal at to check your own admission status.

Registration & Course Selection

·    If you need to meet with an Academic Advisor for course selection—all of the advising offices offer scheduled appointments in-person and via Zoom— the zoom link meeting ID is typically posted on each respective advising office’s website.  You may navigate to each Advising Office’s website here: /advising/advising-offices-contact-information

·    If you cannot register due to a “Hold” on your account—click on the “Home” screen under your Personal Data Tab in CampusNet and "Check Your Own Holds"— the description of the Hold will tell you exactly what you need to do or the office you need to call to have the hold released.

Financial Aid & Student Account

·    Financial Aid disburses weekly every Tuesday and appears usually after 3:00pm

·    Make sure you look at your “Summary” screen under the Financial Aid tab and you have green check marks to ensure the disbursement of your aid.

·    Make sure you look at your “Awards” screen and have accepted or declined your financial aid awards.

·    If you are trying to figure out how much you owe or your refund amount—you can login to CampusNet and toggle back and forth between your “View Account” screen under the Account Tab and “Awards” screen under the Financial Tab (select the “View your 2024-2025 Award by Semester" Button) to make that determination.

·    If you have set up Direct Deposit—refunds are issued weekly every Wednesday.

Residence Life, Housing, and Health Insurance

·    If you have Residence Life or Housing questions, you can log back in to the Residence Life and Housing self-service portal (/residence-life/housing-self-service-portal) to learn about the move-in process as well as complete many of the transactions you need such as reducing your meal plan.

·    If you need to waive the Health Insurance charge on your Account, you may do so here: /health/health-insurance-information

General Navigation and Accessing the Office you Need

Navigating the University is easier than you think:

·    If you want to just be transferred to another office on campus—you can go to the home page of 91������Ʒ and click the A – Z Index button (/azindex) to access any department on campus and view their contact information.

·    You may also click the MY 91������Ʒ button on the home page to Cleveland State and access the online Campus Directory to look up any department, office, or personnel on-campus.

We hope this helps, and wish you the best as you secure your future and pursue your education at 91������Ʒ.