Campus411 All-in-1 Enrollment Services
Updated 2024 Hours of Operation October 1, 2024 and later
Monday
Phone & Live Chat: 10am – 12pm & 1pm – 4:45pm
No in-person services. The All-in-1 Enrollment Services’ gate will be closed.
Tuesday through Thursday
Phone and Live Chat: 10am – 12pm & 1pm - 4:45pm
Walk-In visits: 2pm - 4pm
Friday
Walk-In visits: 10am - 12pm
Phone & Live Chat: 10am – Noon & 1pm – 4:45pm
Monday - Friday
All staff will be at lunch from 12pm – 1pm (No Services Available During this Time)
Email is available 24/7
Contacting Collections & Hold Inquiries
Students with a Student Finance Hold (SFH) may contact the Bursar's Office (216/687-5249) to have their SFH removed. Typically, for the hold to be removed - your student account must be paid in full or enroll on a budget payment plan.
Collection holds are a different matter-- they can only be removed by the Collections office
If you have any of the following Collection holds:
SFE- Student Finance ECSI
SFI- Student Finance In-House Collections
SFN- Notice Warning Collections
SFW- Student Finance Write-Off Account
You must contact the Collections office at 216/687-5445.
If you have an SFA- Student Finance Attorney General hold. You must contact the Ohio Attorney General at 1-888-665-5440 to resolve your student account.
All finance holds will prevent registration adds, withhold any transcripts, and prevent the release of any diploma.
Updated 2024 Hours of Operation October 1, 2024 and later
Monday
Phone & Live Chat: 10am – 12pm & 1pm – 4:45pm
No in-person services. The All-in-1 Enrollment Services’ gate will be closed.
Tuesday through Thursday
Phone and Live Chat: 10am – 12pm & 1pm - 4:45pm
Walk-In visits: 2pm - 4pm
Friday
Walk-In visits: 10am - 12pm
Phone & Live Chat: 10am – Noon & 1pm – 4:45pm
Monday - Friday
All staff will be at lunch from 12pm – 1pm (No Services Available During this Time)
Email is available 24/7